ShapardResearch defines itself not only by what we do, but by how well we do it.

In the field of market research, ShapardResearch specializes, first and foremost, in data collection by using our own call center. In doing so, we are able to control the entire research process from start to finish, reduce errors and bias better than other firms, and produce a more reliable data sample. Unlike many of our competitors, we do not outsource any of our data collection. Every interviewer is chosen, trained and supervised by us. And we monitor every step of the research project to ensure that our high standards of accuracy and professionalism are maintained throughout. This high standard of data collection also extends to focus groups, intercept studies, mail surveys, as well as web-based research.

Because we take a personal view of each project, our clients can be confident that our research is more than just a ‘three ring binder’ on presentation day. They can be confident that what our staff has assembled in that ‘three ring binder’ is the culmination of closely watched and gathered information. Information can be vital to the growth and future decisions of clients. Our staff takes what we do very seriously. At ShapardResearch we know that it is important that we do our job right; that is why we do it and we are involved in every element of it and leave nothing to a disinterested third party.

At ShapardResearch we are not satisfied to merely be a member of the group, we prefer to lead the group.

Offering many research tools at our disposal to derive the best results for our clients requires employing the best research tool operators! ShapardResearch’s team provides ultimate flexibility because a full-service operation involves full-service personnel. ShapardResearch employees are cross-trained so that when clients call anyone can answer their questions. ShapardResearch works within a very functional and cohesive culture that acts as a unit instead of a series of departments.

This allows us to act fast and full-fledged. Beyond this core culture, however, ShapardResearch’s team provides years of research and individual specialty in ways that compliment each other to get the best results for our clients. We have a passion for giving the public a voice and allowing clients to lend an ear to such valuable customer insight.