Bill Shapard Sr.

Bill Shapard, Sr.,
Chief Operations Manager

Heading up the HR department and operations, Bill is the senior member of the ShapardResearch team. After 35 years in the restaurant business, Bill Sr., semi-retired and completed the family circle by coming to work with his son.

Bill Sr. is the co-owner and operator of an independent restaurant chain that at one time operated in five states and employed as many as 600 employees. As a member of the Oklahoma Restaurant Board of Directors for 25 years, Bill has also served as their Chairman in 2002, as well being on numerous board committees.

Bringing with him his management experience in the restaurant business is not lost in the ShapardResearch call centers and data collection projects. Bill Sr. is able to tailor the caller to the market research project; add to that his hospitality background and that ‘they can hear you smile’ attitude and you have the reason our participation rates are among the best in the industry. Under Bill’s tutelage, the training and experience that the callers, in our call center have, definitely gives ShapardResearch the edge in good data collection.

Bill can be reached at bigbill@shapard.com