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Mystery Shops

ShapardResearch's mystery shopping identifies compliance vulnerabilities for financial institutions

Bill Shapard Jr., PRC
Bill Shapard Jr., PRC
August 12, 2013

A collection of don'ts gathered along the way

Bill Shapard Jr., PRC
Bill Shapard Jr., PRC
August 31, 2012

ShapardResearch goes green with CNG fleet

Bill Shapard Jr., PRC
Bill Shapard Jr., PRC
July 30, 2012

What's it take to be a mystery shopper? Apparently, very little.

Bill Shapard Jr., PRC
Bill Shapard Jr., PRC
July 28, 2012

Call center mystery shopping

Bill Shapard Jr., PRC
Bill Shapard Jr., PRC
January 1, 1970

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